- Why a Snuggle Cave?
-
SHOP Beds
-
SHOP Travel Beds
-
SHOP Accessories
- PHOTO GALLERY
-
ABOUT
-
SALE
-
KONA CAVE® is 100% made in Europe and all items ship from Germany.
Please note that we ship from multiple warehouse locations. As a result, Snuggle Cave Beds and accessories may be shipped separately. You will receive separate shipping confirmations for Snuggle Cave Beds and for accessories.
Delivery options are based on order value / size.
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 3–7 business days* Ships from Germany |
0€ – 39,99€ | 4,99€ |
| Support Tubes | 8,99€ | |
| 99€ + | Free |
Austria, Belgium, France, Italy (Continental), Luxembourg, Monaco, Netherlands, Spain (Continental), Vatican City
To ensure a smooth checkout, please select your country from the home page dropdown menu at the top of the page.
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 5–10 business days* Ships from Germany |
0€ – 39,99€ | 6,99€ |
| 40€ – 199,99€ & Support Tubes | 16,99€ | |
| 200€ + | 9,99€ — reduced rate |
Croatia, Denmark, Ireland, Poland, Portugal (Continental), San Marino, Sweden
To ensure a smooth checkout, please select your country from the home page dropdown menu at the top of the page.
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 5–10 business days* Ships from Germany |
0€ – 59,99€ | 7,99€ |
| 60€ – 148,99€ & Support Tubes | 19,99€ | |
| 149€ + | 15,99€ — reduced rate |
Estonia, Gibraltar, Greece, Hungary, Iceland, Lithuania, Slovakia, Slovenia, Turkey
To ensure a smooth checkout, please select your country from the home page dropdown menu at the top of the page.
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 7–20 business days* Ships from Germany |
0€ – 39,99€ | 5,99€ |
| Support Tubes | 24,99€ | |
| 40€ – 199,99€ | 24,99€ | |
| 200€ – 248,99€ | 29,99€ | |
| 249€ + | 49,99€ |
Liechtenstein, Norway, Switzerland
To ensure a smooth checkout, please select your country from the home page dropdown menu at the top of the page.
Choose your home country currency in the dropdown menu at the top of the home page.
(Prices do not include 19% German VAT)
SUBJECT TO IMPORT FEES, DUTIES AND VAT PAID BY CUSTOMER
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 3–7 business days* Ships from Germany |
0€ – 39,99€ | 6,99€ |
| 40€ – 199,99€ & Support Tubes | 19,99€ | |
| 200€ + | 14,99€ — reduced rate |
To ensure a smooth checkout, please select your country from the home page dropdown menu at the top of the page.
UK Shipping is DDU Terms
SUBJECT TO IMPORT FEES, DUTIES AND 20% VAT PAID BY CUSTOMER
Choose £GBP as your currency 🇬🇧 in the dropdown menu at the top of the home page.
(GBP prices do not include 19% German VAT)
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 7–14 business days* Ships from Germany |
0£ – 29,99£ | 5,99£ |
| 30£ – 124,99£ & Support Tubes | 15,99£ | |
| 125£ + | 24,99£ |
CURRENCY SELECTION: To ensure accurate pricing and tax removal, please select £GBP as your currency from the dropdown menu in the top-right corner of the website. This will automatically remove the 19% German VAT from your order total.
UK IMPORT FEES, DUTIES AND 20% VAT WILL BE CHARGED TO YOU BY THE ROYAL MAIL / CARRIER WHEN YOUR ORDER ARRIVES IN THE UK.
Due to Brexit, shipments to the UK are now subject to additional import fees, duties, and VAT. These are not included in your KONA CAVE® order and will be charged separately by the Royal Mail or the carrier upon delivery. These fees can be up to 40% of the value of the item.
For orders over 135£: You, the customer (importer), are legally responsible for paying 20% UK Import VAT upon receipt. Royal Mail or your carrier may charge a handling fee to cover customs clearance. These additional charges can amount to up to 40% of your order's value.
For orders 135£ or less: UK VAT is already included in the listed price, per current UK import regulations.
KONA CAVE® has no control over these fees and cannot predict or waive them. For full details, visit the HMRC website: Tax and duty on goods sent from abroad.
If a shipment is returned to KONA CAVE® due to unpaid customs/import tariffs, an undeliverable address, or a package not picked up from the carrier facility, it will incur a 59,99€ Return Shipping, Documentation & Processing Fee, which will be deducted from any eligible refund. Eligible refunds will only be issued once the package has been received back at our office in Berlin, Germany.
To ensure a smooth checkout, please select your country from the home page dropdown menu at the top of the page.
Goods shipping to Canada are subject to import duties, taxes and fees which are paid by the customer.
ESTIMATED IMPORT COSTS:
5% GST (varies by Province) + 10% Duty + Carrier handling fee
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 3–12 weeks* (average 3–4 weeks, may take longer) |
0€ – 39,99€ | 7,99€ |
| 40€ – 159,99€ | 19,99€ | |
| 160€ – 299,99€ | 29,99€ | |
| 300€ – 399,99€ | 34,99€ | |
| 400€ – 479,99€ | 44,99€ | |
| 480€ + | 59,99€ |
Please note: Our larger products, such as dog beds, are shipped via sea freight. Shipping times are generally longer than for small standard packages. If a shipment is returned due to unpaid fees, an undeliverable address, or a package not picked up, it will incur a 59,99€ Return Shipping, Documentation & Processing Fee. All returns must be shipped back to Germany at the cost of the customer.
U.S.A. SHIPPING AVAILABLE
In order to accommodate our valued American customers, we are manually processing orders to the U.S.A. These orders are subject to a 10% tariff imposed by the U.S. government and 10–15% processing fees imposed by the carrier.
To place an order, email us at woof(at)konacave.com and we will provide a personalised quote.
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 2–3 weeks* (may take longer due to U.S. import regulations) |
0€ – 39,99€ | 7,99€ |
| 40€ – 159,99€ | 19,99€ | |
| 160€ – 299,99€ | 34,99€ | |
| 300€ – 399,99€ | 44,99€ | |
| 400€ – 479,99€ | 54,99€ | |
| 480€ + | 64,99€ |
NEW U.S. IMPORT TARIFFS (Effective August 2025): As of August 2025, all goods entering the United States from the European Union may be subject to a 10% import tariff and 15% processing fee. These tariffs are applied by the U.S. government and are the responsibility of the buyer. If a shipment is returned due to unpaid customs/import tariffs, it will incur a 59,99€ Return Shipping, Documentation & Processing Fee. All returns must be shipped back to Germany at the cost of the customer.
Australia, Brunei, Hong Kong SAR, Japan, Macau SAR, New Zealand, Singapore
To ensure a smooth checkout, please select your country from the home page dropdown menu at the top of the page.
Subject to import taxes, duties and fees to be paid by customer where applicable.
Australia - no import duties apply on orders under AUD $1,000. If ordering multiple items, we suggest placing separate orders to help stay below import duty and tax thresholds in your country.
Hong Kong - is a free port — no import duties or customs taxes apply for orders shipped to Hong Kong.
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 2–3 weeks* Ships from Germany |
0€ – 148,99€ | 19,99€ |
| 149€ – 199,99€ | 24,99€ | |
| 200€ – 299,99€ | 34,99€ | |
| 300€ – 399,99€ | 44,99€ | |
| 400€ – 549,99€ | 55,99€ | |
| 550€ + | 99,99€ |
Please note: Our larger products, such as dog beds, are shipped via sea freight. Shipping times are generally longer than for small standard packages. Track your order via DHL Tracking, and after arrival via your local postal service: AusPost | Hong Kong Post | NZ Post.
If a shipment is returned due to unpaid fees, an undeliverable address, or a package not collected, it will incur a 59,99€ Return Shipping, Documentation & Processing Fee. All returns must be shipped back to Germany at the cost of the customer.
Qatar, UAE, Malta
Don't see your location listed, or having problems checking out? Email us at woof(at)konacave.com for a shipping quote or help.
Subject to import taxes, duties and fees to be paid by customer where applicable. If ordering multiple items, we suggest placing separate orders to help stay below import duty and tax thresholds.
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 2–3 weeks* Ships from Germany |
0€ – 148,99€ | 19,99€ |
| 149€ – 199,99€ | 24,99€ | |
| 200€ – 299,99€ | 34,99€ | |
| 300€ – 399,99€ | 44,99€ | |
| 400€ – 549,99€ | 55,99€ | |
| 550€ + | 99,99€ |
If a shipment is returned due to unpaid fees, an undeliverable address, or a package not collected, it will incur a 59,99€ Return Shipping, Documentation & Processing Fee. All returns must be shipped back to Germany at the cost of the customer.
*The shipping times listed are estimates based on the most recent information from our delivery partners. KONA CAVE® processes and ships all orders as promptly as possible. However, once your package is handed over to the carrier, delivery times are beyond our control and may vary. KONA CAVE® cannot guarantee shipping timelines and is not responsible for delays caused by the shipping provider. We are unable to offer refunds or compensation for delayed deliveries. All items are 100% made in Europe and ship from Germany. All returns must be shipped to Germany. Return shipping costs are the responsibility of the customer.