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Snuggle Cave Beds
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Travel Dog Beds
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Accessories
- PHOTO GALLERY
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ABOUT
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KONA CAVE® is 100% made in Europe and all items ship from Germany.
Please note that we ship from multiple warehouse locations. As a result, Snuggle Cave Beds and accessories may be shipped separately. You will receive separate shipping confirmations for Snuggle Cave Beds and for accessories.
Delivery options are based on order value / size.
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 3–7 business days* Ships from Germany |
0€ – 189,99€ | 4,99€ |
| Support Tubes | 9,99€ | |
| 199€ + | Free |
Austria, Belgium, France, Italy (Continental), Luxembourg, Monaco, Netherlands, Spain (Continental), Vatican City
To ensure a smooth checkout, please select your country from the home page dropdown menu at the top of the page.
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 5–10 business days* Ships from Germany |
0€ – 39,99€ | 6,99€ |
| 40€ – 189,99€ & Support Tubes | 12,99€ | |
| 199€ + | 9,99€ — reduced rate |
Croatia, Denmark, Ireland, Poland, Portugal (Continental), San Marino, Sweden
To ensure a smooth checkout, please select your country from the home page dropdown menu at the top of the page.
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 5–10 business days* Ships from Germany |
0€ – 39,99€ | 7,99€ |
| 40€ – 189,99€ & Support Tubes | 14,99€ | |
| 199€ + | 15,99€ — reduced rate |
Estonia, Gibraltar, Greece, Hungary, Iceland, Lithuania, Slovakia, Slovenia, Turkey
To ensure a smooth checkout, please select your country from the home page dropdown menu at the top of the page.
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 7–20 business days* Ships from Germany |
0€ – 39,99€ | 8,99€ |
| Support Tubes | 24,99€ | |
| 40€ – 199,99€ | 19,99€ | |
| 200€ – 249,99€ | 29,99€ | |
| 250€ + | 39,99€ |
Liechtenstein, Norway, Switzerland
To ensure a smooth checkout, please select your country from the home page dropdown menu at the top of the page.
Choose your home country currency in the dropdown menu at the top of the home page.
(Prices do not include 19% German VAT)
SUBJECT TO IMPORT FEES, DUTIES AND VAT PAID BY CUSTOMER
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 3–7 business days* Ships from Germany |
0€ – 39,99€ | 6,99€ |
| 40€ – 199,99€ & Support Tubes | 14,99€ | |
| 200€ + | 13,99€ — reduced rate |
To ensure a smooth checkout, please select your country from the home page dropdown menu at the top of the page.
UK Shipping is DDU Terms
SUBJECT TO IMPORT FEES, DUTIES AND 20% VAT PAID BY CUSTOMER
Choose £GBP as your currency 🇬🇧 in the dropdown menu at the top of the home page.
(GBP prices do not include 19% German VAT)
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 7–14 business days* Ships from Germany |
0£ – 29,99£ | 5,99£ |
| 30£ – 144,99£ & Support Tubes | 15,99£ | |
| 145£ + | 24,99£ |
CURRENCY SELECTION: To ensure accurate pricing and tax removal, please select £GBP as your currency from the dropdown menu in the top-right corner of the website. This will automatically remove the 19% German VAT from your order total.
UK IMPORT FEES, DUTIES AND 20% VAT WILL BE CHARGED TO YOU BY THE ROYAL MAIL / CARRIER WHEN YOUR ORDER ARRIVES IN THE UK.
Due to Brexit, shipments to the UK are now subject to additional import fees, duties, and VAT. These are not included in your KONA CAVE® order and will be charged separately by the Royal Mail or the carrier upon delivery. These fees can be up to 40% of the value of the item.
For orders over 135£: You, the customer (importer), are legally responsible for paying 20% UK Import VAT upon receipt. Royal Mail or your carrier may charge a handling fee to cover customs clearance. These additional charges can amount to up to 40% of your order's value.
For orders 135£ or less: UK VAT is already included in the listed price, per current UK import regulations.
KONA CAVE® has no control over these fees and cannot predict or waive them. For full details, visit the HMRC website: Tax and duty on goods sent from abroad.
TRACKING YOUR ORDER
You may track your order using the provided DHL tracking number (emailed to you) two ways:
Before your order arrives in the U.K. you can track your order here using DHL Tracking. Please note that once the "Detailed Tracking History" states "shipment will be transported to the destination country," you will not see another update until the package arrives in the U.K. Attention: the top box on the DHL tracking website always states that the "package has arrived in the destination country," even before it has shipped. Please disregard the top box and only view the "Detailed Tracking History" below it. We are sorry for this error in the DHL tracking tool.
After your package arrives in the U.K. you can use your tracking number on the Royal Mail website: Royal Mail Tracking. If you do not receive a notification from Royal Mail within 7 business days of placing your order, please track it using the provided information. It is your responsibility to track your order using the information provided.
If a shipment is returned to KONA CAVE® due to unpaid customs/import tariffs, an undeliverable address, or a package not picked up from the carrier facility, it will incur a 59,99€ Return Shipping, Documentation & Processing Fee, which will be deducted from any eligible refund. Eligible refunds will only be issued once the package has been received back at our office in Berlin, Germany.
To ensure a smooth checkout, please select your country from the home page dropdown menu at the top of the page.
KONA CAVE® is 100% made in Europe. You'll pay in two stages: the product price and shipping fee at checkout (shown in EUR or CAD, depending on your checkout currency selection), and then Canadian GST/HST plus a small carrier clearance fee when your package arrives in Canada. Thanks to the Canada-EU Comprehensive Economic and Trade Agreement (CETA), our beds qualify for 0% customs duty — so the only charge added on arrival is tax and clearance, nothing more.
PAYMENT 1 — AT CHECKOUT:
Product price + shipping fee (EUR or CAD)
PAYMENT 2 — WHEN YOUR PACKAGE ARRIVES IN CANADA:
0% Duty (CETA) + 5% GST (varies by Province, 5–15% depending on GST vs. HST provinces) + Carrier clearance fee (typically $18–20 CAD)
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 2-3 weeks* (average 2–3 weeks, may take longer) |
0€ – 39,99€ | 8,99€ |
| 40€ – 159,99€ | 19,99€ | |
| 160€ – 299,99€ | 29,99€ | |
| 300€ – 399,99€ | 39,99€ | |
| 400€ – 549.99€ | 49,99€ | |
| 550€ + | 69,99€ |
Please note: Our larger products, such as dog beds, are shipped via sea freight. Shipping times are generally longer than for small standard packages.
TRACKING YOUR INTERNATIONAL ORDERS
You may track your order using the provided DHL tracking number (emailed to you from KONA CAVE®) two ways:
Before your order arrives in Canada you can track your order here using DHL Tracking. Please note that once the "Detailed Tracking History" states "shipment will be transported to the destination country," you will not see another update until the package arrives. Attention: the top box on the DHL tracking website always states that the "package has arrived in the destination country," even before it has shipped. Please disregard the top box and only view the "Detailed Tracking History" below it.
After your package arrives in Canada you can use your tracking number on the Canada Post website: Canada Post.
Important customs & tracking: customs clearance can be delayed due to backlogs. Occasionally, packages may not show live tracking updates even though they have cleared customs and are en route.
If a shipment is returned due to unpaid fees, an undeliverable address, or a package not picked up, it will incur a 59,99€ Return Shipping, Documentation & Processing Fee. All returns must be shipped back to Germany at the cost of the customer.
Want the full breakdown of what you'll actually pay, including exact estimated totals by order value? See our complete guide to duty-free shipping to Canada.
U.S.A. SHIPPING AVAILABLE
In order to accommodate our valued American customers, we are manually processing orders to the U.S.A. These orders are subject to a 10% tariff imposed by the U.S. government and 10–15% processing fees imposed by the carrier.
To place an order, email us at woof(at)konacave.com and we will provide a personalized quote.
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 2–3 weeks* (may take longer due to U.S. import regulations) |
0€ – 39,99€ | 8,99€ |
| 40€ – 159,99€ | 19,99€ | |
| 160€ – 299,99€ | 29,99€ | |
| 300€ – 399,99€ | 39,99€ | |
| 400€ – 549,99€ | 49,99€ | |
| 550€ + | 69,99€ |
NEW U.S. IMPORT TARIFFS (Effective August 2025): As of August 2025, all goods entering the United States from the European Union may be subject to a 10% import tariff and 15% processing fee. These tariffs are applied by the U.S. government and are the responsibility of the buyer.
TRACKING YOUR INTERNATIONAL U.S.A. ORDERS
You may track your order using the provided DHL tracking number (emailed to you from KONA CAVE®) two ways:
Before your order arrives in the U.S. you can track your order here using DHL Tracking. Please note that once the "Detailed Tracking History" states "shipment will be transported to the destination country," you will not see another update until the package arrives in the U.S.A. Attention: the top box on the DHL tracking website always states that the "package has arrived in the destination country," even before it has shipped. Please disregard the top box and only view the "Detailed Tracking History" below it.
After your package arrives in the U.S. you can use your tracking number on the USPS website: USPS Tracking.
Important U.S. customs & tracking: customs clearance in the U.S. can be delayed due to backlogs. Occasionally, packages may not show live tracking updates even though they have cleared customs and are en route. USPS and DHL are aware of this issue and are working to improve tracking accuracy.
If a shipment is returned due to unpaid customs/import tariffs, it will incur a 59,99€ Return Shipping, Documentation & Processing Fee. All returns must be shipped back to Germany at the cost of the customer.
Australia, Brunei, Hong Kong SAR, Japan, Macau SAR, New Zealand, Singapore
To ensure a smooth checkout, please select your country from the home page dropdown menu at the top of the page.
Subject to import taxes, duties and fees to be paid by customer where applicable.
Australia - no import duties apply on orders under AUD $1,000. If ordering multiple items, we suggest placing separate orders to help stay below import duty and tax thresholds in your country.
Hong Kong - is a free port — no import duties or customs taxes apply for orders shipped to Hong Kong.
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 2–3 weeks* Ships from Germany |
0€ – 148,99€ | 19,99€ |
| 149€ – 199,99€ | 24,99€ | |
| 200€ – 299,99€ | 39,99€ | |
| 300€ – 399,99€ | 49.99€ | |
| 400€ – 549,99€ | 59,99€ | |
| 550€ + | 79,99€ |
Please note: Our larger products, such as dog beds, are shipped via sea freight. Shipping times are generally longer than for small standard packages. Track your order via DHL Tracking, and after arrival via your local postal service: AusPost | Hong Kong Post | NZ Post.
If a shipment is returned due to unpaid fees, an undeliverable address, or a package not collected, it will incur a 59,99€ Return Shipping, Documentation & Processing Fee. All returns must be shipped back to Germany at the cost of the customer.
Shopping from Australia or Hong Kong? See our dedicated guides: shipping to Australia and shipping to Hong Kong.
Qatar, UAE, Malta
Don't see your location listed, or having problems checking out? Email us at woof(at)konacave.com for a shipping quote or help.
Subject to import taxes, duties and fees to be paid by customer where applicable. If ordering multiple items, we suggest placing separate orders to help stay below import duty and tax thresholds.
| Estimated Delivery Time | Order Value | Cost |
|---|---|---|
| 2–3 weeks* Ships from Germany |
0€ – 148,99€ | 19,99€ |
| 149€ – 199,99€ | 24,99€ | |
| 200€ – 299,99€ | 39.99€ | |
| 300€ – 399,99€ | 49,99€ | |
| 400€ – 549,99€ | 59.99€ | |
| 550€ + | 99,99€ |
If a shipment is returned due to unpaid fees, an undeliverable address, or a package not collected, it will incur a 59,99€ Return Shipping, Documentation & Processing Fee. All returns must be shipped back to Germany at the cost of the customer.
*The shipping times listed are estimates based on the most recent information from our delivery partners. KONA CAVE® processes and ships all orders as promptly as possible. However, once your package is handed over to the carrier, delivery times are beyond our control and may vary. KONA CAVE® cannot guarantee shipping timelines and is not responsible for delays caused by the shipping provider. We are unable to offer refunds or compensation for delayed deliveries. All items are 100% made in Europe and ship from Germany. All returns must be shipped to Germany. Return shipping costs are the responsibility of the customer.